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Customer Care Account
Second Chances Are a Fresh New Start.
Open Account
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We believe that some customers deserve a second chance. Our Customer Care Account is designed for customers who may have had challenges managing past checking accounts.

Our personal bankers will walk you through the steps to get back on track with having a checking account.

Account Details
  • Internet Banking (1)

    Yes

  • Direct Deposit

    Yes


  • Unlimited Check Writing (12)

    In the event a check posts to the account, a $10.00 fee per paper check will apply.

  • Unlimited Bill Pay (1)

    Must be a current Internet Banking customer to have access to Unlimited Bill Pay at no cost.


  • ATM or Visa® Debit Card (2)

    ATM or VISA® Debit card monthly fee of $1.00. In the case of multiple ATM or VISA® Debit cards linked to a single account, a maximum of $2.00 per account, per month will be charged.

  • ATM Deposits & Withdrawals (3)

    ATM withdrawals at Lone Star National Bank ATMs and Allpoint Network ATMs at no charge. Fees may apply at other bank ATMs.


  • Allpoint ATM Network (4)

    Surcharge-free ATMs. Visit allpointnetwork.com or download the Allpoint app to find an Allpoint ATM. Available through the App Store, Google Play, or Microsoft Store.

  • 24-Hour Phone Banking

    Yes


  • eStatements (1)

    Must be a current Internet Banking customer. Select the option to receive your eStatement by registering through Internet Banking.

  • LSNB Mobile™ (1)

    LSNB Mobile™ requires Web access and access fees may be charged by your mobile carrier; check with your mobile provider for specific details on fees and charges.


  • SMS Text Banking (5)

    Available to LSNB Mobile™ app users.

  • Person to Person Payments (5)

    Available to LSNB Mobile™ app users.


  • Bank to Bank Transfers (6)

    Available to Internet Banking and LSNB Mobile™ app users.

  • Mobile Deposit (5)

    Available to LSNB Mobile™ app users.


  • LSNB Card Manager™ (1)

    Must be a current Internet Banking customer. Requires Web access and access fees may be charged by your mobile carrier; check with your mobile provider for specific details on fees and charges.

  • Apple Pay/Google Pay/Samsung Pay (7)

    Requires enrollment through Mobile Wallet app.


  • Minimum Initial Deposit

    $50

  • Service Fee

    $10 Monthly Service Fee OR $5 Monthly Service Fee with $400 in direct deposit per Statement Cycle.


  • Paper Statements

    Yes

  • Statement Cycle

    Monthly


Service available. Certain conditions apply.


(1) Internet Banking, Unlimited Bill Pay, LSNB MobileTM, and eStatements require enrollment in Internet Banking. LSNB MobileTM requires Web access and access fees may be charged by your mobile carrier; check with your mobile provider for specific details on fees and charges. (2) ATM or Visa® Debit card monthly fee of $1.00. In the case of multiple ATM or Visa® Debit cards linked to a single account, a maximum of $2.00 per account, per month will be charged. Monthly card fee does not apply to e-Checking and Lone Star Legacy ClubTM checking account holders. ATM or Visa® Debit cards are available upon request. (3) ATM withdrawals at Lone Star National Bank ATMs and Allpoint Network ATMs at no charge. Fees may apply at other bank ATMs. (4) Surcharge-free ATMs. Visit allpointnetwork.com or download the Allpoint app to find an Allpoint ATM. Available through the Apple, Google or Windows store. (5) Available to LSNB Mobile App users. (6) Bank to Bank transfers are available to Internet Banking and LSNB MobileTM App users. (7) Requires enrollment through Mobile Wallet App. (8) Automatic debit payment required from Lone Star National Bank checking account. (9) Paper statements with no check images. Duplicate checks recommended. (10) Paper statement with check images included. (11) For current rates please visit one of our Banking Centers or call 1-800-580-0322. Rates are subject to change at Bank’s discretion. (12) In the event a check posts to the account, a $10.00 fee per paper check will apply.
Other account and service fees may apply. Fees are subject to change at the Bank’s discretion.

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