With proper safety measures in place your St@rNet Banking and BillPay transactions remain confidential and safe. The following measures have been taken to ensure your privacy:
Secure Access and Verifying User Authenticity
Unique ID and Password: In order to access Lone Star National Bank's St@rNet Banking, you must enter a unique User ID and Password.
Account "Pseudo" Names: Lone Star National Bank allows you to choose a "pseudo name" for each of your accounts. For example, Mary's Checking, Payroll, Savings 1, etc.
Automatic Log-Off: If you are logged on to St@rNet Banking but do not use it for 10 minutes, you will not be able to proceed until you "re-log" onto the system.
Password "lockout" System: To keep unauthorized individuals from accessing your account by guessing your Password, we have instituted a Password lockout system. If your Password is entered incorrectly three consecutive times, the user is "locked out" of the system. You must contact the bank for your account to be reset and the system to become "unlocked".
Dormant accounts: If your St@rNet Banking account has been inactive for 90 days or more you will need to contact Lone Star National Bank to reactivate it.
Transfer
Encryption: The latest encryption technology ensures that your confidential account information cannot be accessed by another party. Encryption is a way to rewrite something in a code, which can be decoded later with the right "key." When you request information about your accounts, the information is sent across the web in an encrypted format to Lone Star National Bank. We decode your request and send the requested information back to you in an encrypted format. When the information reaches you, it is decoded so that you, and no one else, can read it.
Router and Firewall
Other Security Measures: In addition to the above safeguards, sophisticated firewalls and an authentication process ensure that only authorized individuals are allowed to enter our system.
How can you protect your Internet security?
While Lone Star National Bank works to protect your banking privacy, you will also play an important role in protecting your accounts. There are a number of steps you can take to ensure that your Lone Star National Bank account information is protected, including:
Keep your ID and Password to yourself.
Change your Password frequently.
Remain at your computer until your St@rNet Banking transactions are completed and log out. Log out of St@rNet Banking prior to visiting other Internet sites.
If you notice suspicious or unusual activity on your St@rNet Banking accounts, call your local branch during regular business hours at 800-580-0322 extension 2433.
